What is local search optimization? Local search optimization refers to the practice of optimizing a website for search engine activity related to a small geographical area like a state or city. While local SEO has similarities to national SEO, there are a number of differences.
The Different Types of Local Searches
Let’s start by reviewing the different types of local searches and results that occur within search engines:
- Keyword Only – Keywords without a city name rely more heavily on traditional organic ranking factors, although in some cases they can still include local results. Examples of this would be a website designer or divorce attorney.
- Keyword + Location – Keywords that include a city name rely more heavily on true local ranking factors and will most likely pull from local listings like Google My Business or Google+ pages. An example of this would be Michigan vacation spots or Detroit plumber.
- Mobile Based Searches – Keyword searches performed on mobile devices can produce very different results than that of desktop computers. A desktop and a mobile phone search can have completely different results for the exact same phrase which confuses and frustrates a lot of marketers. Such search inquiries and results can occur with or without a geographical phrase added to the search term.
The Most Important Ranking Factors for Local Search Optimization
First and foremost, do not forget that what applies to national SEO will apply to local SEO. Local SEO differs in certain areas because certain ranking factors (reasons search engines position a given website high in search) will carry more weight then that of national based search inquiries and results.
Here are the most important ranking factors to consider when optimizing for local search:
- On-Page Optimization: Just like in national search, the authority of a businesses’ domain (website address) and keyword focus within the content matter greatly. The difference with local search is that the presence of key NAP (name, address and phone number) contact information on the website becomes critical. This information should be placed in the header or footer so it displays on all content pages and posts. Notice this does not require stuffing your content or headers text full of local phrases. That is a very old school SEO tactic that needs to go away. What is important here is to use a phone number that includes an actual area code so the search engines can associate this area code with a given website’s local area.
- Inbound Links: Just as with national SEO, local SEO relies on both quantity and quality of inbound links to local businesses’ websites from external sites.
- Google My Business & Google+: These social media profiles should have accurate and optimized categories and relevant keywords in business descriptions. Those factors will influencer search just as the proximity of a business’ address to where the search is being conducted will too.
- External Directory References: The availability and consistency of NAP (name, address, phone number) on other third-party local business directories is also important. Example business directories for local searches would include Yelp, Angie’s List, Manta, Foursquare, Merchant Circle, TripAdvisor, and Internet Yellow Pages.
- User Behavioral & Mobile Usage: User behavioral and mobile usage are both considerations. Examples of such factors include user click-through rates from search, check-ins, and user calls to a business.
- Search Personalization: Search personalization includes results provided to users based on what is most relevant to their interests or located closest to their physical location.
- Reviews: The quantity and diversity of online reviews and rankings will also influence local search optimization efforts. These user reviews would be positive reviews from real users on legitimate websites.
- Social Media Signals: Google+ authority, Facebook likes, and Twitter followers provide additional influence in determining local search performance.
Google’s Suggestions for Showing Up in Local Search
Google Maps search results are based primarily on relevance, distance, and prominence. These factors are combined to help Google find the best match for your search.
Here’s Google’s description of what relevance, distance, and prominence mean:
- Relevance: Relevance is how well a local listing matches what someone is searching for. Adding complete and detailed business information can help Google better understand your business and match you to relevant search results.
- Distance: Just like it sounds — how far is each potential search result from the location term used in a search? If you don’t specify a location in your search, Google will calculate distance based on what it knows about your location.
- Prominence: This describes how well-known or prominent a business can be. This is based on information Google has about a business from across the web (like links, articles, and directories). Some places are more prominent in the offline world, and Google will try to reflect this online as well.
The Mistakes That Often Confuse Search Engines
Mistakes happen because website owners and marketers are only human. That said, it is important to limit such mistakes as they will reduce your local search optimization efforts.
Here are some very common user mistakes that hamper local SEO:
- Digital business listing different than the actual physical address of the business
- Duplicate listings in local search directories
- Inconsistency with business name, address, or phone number in online directories
- Incorrect categories used in local directories such as Google My Business
- Unverified listings in local directories
Did You Know Google Offers a Bring Your Local Business Online Video Series?
Google offers a number of videos to explain local search optimization in simple terms. While these videos are designed for small businesses, the concepts would also apply to larger organizations with multiple locations.
Here is the full list of videos:
- Introduction and hot topics (3:21)
- Determine your business’ value-add and online goal (4:08)
- Find potential customers (7:41)
- Basic implementation and best practices (5:23)
- Differentiate your business from the competition (5:09)
- Engage customers with a holistic online identity (4:51)
Your Next Steps for Improving Your Local Search Results
Local SEO does not require you to insert your location throughout your content. That is old school SEO and just wrong in today’s world of search. I still see a lot of website owners do this and it is just wrong. Notice I mentioned that again? It is because it is a major issue and still widely used by small business websites that use a DIY approach to build out and SEO.
What you do need to do is the following:
- Add your address and phone number in the footer or header of your website so Google can associate your individual content pieces with your local area.
- Use your local area code and not just an 800.
- Sign up for a Google My Business or Google+ page account.
- Use other social media where applicable. Facebook is always good for local SEO.
- Encourage your clients and customers to check in and leave reviews inside Google and Facebook.
- Use a consistent format for your address and information.
- Use keywords within your business descriptions.
- Check your existing listings to see if they are accurate. You can use Moz Local for this task.
- Add your business to local directories or use a service like Yext’s PowerListings or GoDaddy’s Get Found to do it for you.
If you don’t have a Google My Business account already, head on over and set one up at https://www.google.com/business/. Yep, I’m saying it again, because it is that important.
Want to Improve Your SEO?
There are two main routes you can take to improve your efforts with local search optimization. You can hire a professional consultant or you can learn SEO and perform your own optimization.
If you’d like to hire a professional, we’d be happy to help. You can learn more about our SEO consulting services and then reach out if you feel we are a fit.
If you’d like to go the DIY SEO route, we have a great course waiting for you. Our online SEO course is a perfect fit for bloggers, small business owners, and experienced marketers. Whether you’re just starting out or you’ve been working with marketing for years, you’ll find this course helpful. You’ll learn what SEO is and how you can create an actionable plan for search engine optimization. The course will help you build a solid SEO foundation for your website or blog, then follow this up with a well-structured on-going SEO tasks like link building and social media sharing.
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Marcia Coffey says
Wonderful article, Rebecca! Question about a client who hired a local
“SEO Expert” who is doing geo SEO on a website I designed. He has proceeded to alter the layout and add repetitive keywords everywhere., not to mention the headings. I understand what he is optimizing for (local city), but the site looks terrible and doesn’t read well. Is SEO more important than design & content?
Many thanks for your wisdom 🙂
Rebecca Gill says
Marcia I’m a strong believe in NEVER letting SEO trump usability. So if the “SEO expert” modifies the website to hamper design and readability, then there is an issue.
Google would feel the same. Search engines want searchers to be happy with the end result of the search, so if a website is over optimized, ugly, and/or difficult to read this will not help SEO efforts.
Final note – you should not be able to see SEO. It should be natural. If it isn’t, then users and search engines will use it against you.
Joseph says
Rebecca,
This free to the public blog post contains exactly the same material as I paid for in the SEO Course. See: “Extra Credit – Local SEO”. How is that fair?
Joe
Rebecca Gill says
Joe our SEO course provides eight hours of education which spans over 80+ topic areas. While some of this blog post is similar to a single topic in the course, much of the course material is only available within the course.
Some of this blog post is also new and not within the course material. And some of the course uses my older blog posts and which have been updated to be more current. I’ve also augmented existing material to provide a more in-depth of the material.
The course is designed to take you through my SEO process from start to finish and provide tutorials and videos along the way to provide further assistance. It includes quizzes and downloads that you will not typically find elsewhere.
We do not market or sell the course material as exclusive. We could not begin to do so, because of the nature of our ongoing education.
I provide ongoing education on branding, website design, and SEO via a number of channels and have for the last seven years. These include blog posts, content pages, proposals, eBooks, webinars, onsite boot camps, and then presentations at WordCamps, universities, and other industry conferences. My material will overlap and this is because my view on certain topics is set and my instructions consistent in nature.
John Locke says
Great overview of local SEO, Rebecca. The biggest missteps that I run into with clients are:
– Duplicate Google+ listings
– Inconsistent NAPs
– Over-the-top keyword stuffing
– 800 phone number instead of a local area code
– Next to zero backlinks
– Backlinks they do have little local relevance
The [city + service] keyword stuffing in particular is getting blasted by Google. I see many businesses that used to rank well with this tactic dropping like a rock in the ocean.
Keep up the stellar work in SEO education!
Joseph Gilday says
John, can you link me to an example of the “city+service keyword stuffing” you’ve seen?
Greg Hyatt says
Rebecca, this was a great article. So many times the clients that I deal with want to rank well within the search engines, however, they are not taking on the task to ensure that they are hitting the mark in their local markets.
You have provided a great deal of information that anyone who owns a business with an online presence should be looking into further. It start local and develops from there.