WordPress Support and Maintenance
Monthly Plans and Details
Whether you simply need maintenance updates or you need someone on call to answer WordPress how-to questions, we have you covered. Our WordPress support and maintenance contracts will help keep your site secure, up to date, and provide our expert development and consulting services for you to utilize when needed.
We love WordPress because it’s open source and the amazing WordPress community continues to improve and update the software at very fast rate. These functional and security updates are required to keep websites safe, secure, and functionally robust.
Why You Need Professional Support and Maintenance
While many WordPress websites owners think they will keep up with software updates, this fails to happen. Website owners frequently get caught up with life, work, and publishing content. In doing so, they completely forget about keeping their website software updated and their data backed up.
WordPress is just like any software used on desktops, tablets, or phones. It needs to be regularly updated for functional and security updates. If users fail to do so, they open themselves up to broken functionality, malware, and Google warnings of security issues.
WordPress maintenance contracts are great for providing peace of mind and security for your website while also protecting your online marketing efforts.
Maintenance and Support Plan Options
Additional Plan Details
Personalized WordPress Support – Includes one-hour of client-directed support requests that may include activities such as:
- Theme design changes and tweaks
- Troubleshooting of WordPress or plugins
- One-on-one user training
- Content entry or updates
- Plugin investigation and recommendations
- Plugin installation and configuration
- Form creation and styling
- Google Analytics goal set up and tracking
- Newsletter setup and integration
- Website migrations
- SSL setup
- 301 redirect creation
Additional hours available via plan upgrade or on an hourly basis.
Any overages are invoiced at month end and billed at $125 per hour in quarter hour increments.
Monthly WordPress maintenance plans do not include SEO strategy, keyword research, or on-page optimization. These SEO services are available as an add-on service.
Security Monitoring – Hackers are trolling the web and constantly looking for websites and blogs that are vulnerable. Once found they’ll load malware and malicious code into your website and server, which can reroute traffic and produce warning notices in Google’s organic search.
We’ll monitor your website, scan for malware, and use brute force protection to better protect you.
Uptime Monitoring – We’ll actively monitor the website or blog’s uptime and take swift action should your site go down. We’ll notify you of any issues and we’ll help get it back up as soon as possible.
SEO Reports – Our premium and professional plans include monthly SEO reports delivered right to your inbox. We’ll send you details on website visits, bounce rates, sources of traffic, top SEO keywords, top content, and conversion data.
SEO Audits – Our professional plan will provide a monthly report of technical SEO issues that can hamper your organic SEO efforts. Each audit report will produce a list of issues to address. You can update this on your own or use your personalized support time to have us resolve these for you.
Freedom of Month-to-Month Services
Our WordPress support and maintenance contracts are month-to-month. We do not require any long-term commitments. We believe serving clients is a privilege and not a right, so we don’t lock you into a long-term contract.
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